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2. Customer retention - Wikipedia

   en.wikipedia.org/wiki/Customer_retention

   Furthermore, in the emerging world of Customer Success, retention is a major objective. [2] Customer retention has a direct impact on profitability. Research by John Fleming and Jim Asplund indicates that engaged customers generate 1.7 times more revenue than normal customers while having engaged employees and engaged customers return a revenue ...

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Research has found a 5% increase in customer retention boosts lifetime customer [clarification needed] profits by 50% on average across multiple industries, as well as a boost of up to 90% within specific industries such as insurance. [37] Companies that have mastered customer relationship strategies have the most successful CRM programs.

4. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3]

5. AOL - Finance News & Latest Business Headlines - AOL.com

   www.aol.com/careers

   Health care jobs are in demand in 2025 — one of the top roles can pay $385,000. The health sector holds many of the best job opportunities for workers in 2025, due to factors like high labor ...

6. When will California state employees see pay raises? Here’s ...

   www.aol.com/news/california-state-employees-see...

   Here’s why salary changes take so long. Maya Miller. December 6, 2023 at 5:00 AM. Get The State Worker Bee newsletter in your inbox every Wednesday.

7. Employee retention - Wikipedia

   en.wikipedia.org/wiki/Employee_retention

   An alternative motivation theory to Maslow's hierarchy of needs is the motivator-hygiene (Herzberg's) theory. While Maslow's hierarchy implies the addition or removal of the same need stimuli will enhance or detract from the employee's satisfaction, Herzberg's findings indicate that factors garnering job satisfaction are separate from factors leading to poor job satisfaction and employee turnover.

8. Human resources - Wikipedia

   en.wikipedia.org/wiki/Human_resources

   This action was followed by other companies; for example, Ford had high turnover ratios of 380 percent in 1913, but just one year later, the line workers of the company had doubled their daily salaries from $2.50 to $5, even though $2.50 was a fair wage at that time. [14]

9. Human resource management - Wikipedia

   en.wikipedia.org/wiki/Human_resource_management

   Human Resource professionals were not able to post a job in more than one location and did not have access to millions of people, causing the lead time of new hires to be drawn out and tiresome. With the use of e-recruiting tools, HR professionals can post jobs and track applicants for thousands of jobs in various locations all in one place.