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The Utility Billing Services department is your one-stop shop for all water and wastewater customer service needs. Here, customers can pay their bill, sign up for new service, ask about existing service and address many more needs.
You may pay your utility bills 24 hours a day, 7 days a week. We accept VISA, MasterCard, Discover and eCheck. There is no additional charge to utilize this option.
The City of Hot Springs Utility Billing division is responsible for establishing and maintaining customer utility accounts. Our billing department produces approximately 36,000 statements for utility accounts each month for water, wastewater, and sanitation collection service provided by the city.
This allows you to use a single User Profile to access multiple utility accounts. Provide the following information to create an account.
When you move to a new home in Hot Springs, you'll most likely already have running water, but you'll still need to set up water service with the Hot Springs Municipal Utilities. Luckily, Hot Springs has made it pretty simple with the following online form.
The City of Hot Springs Utility Billing Services Department at 517 Airport Road, Suite C, will be closed until further notice due to possible COVID-19 exposure. Utility bill payments can be made by credit card either online at www.cityhs.net/UBS or by phone at 1-888-242-6632.
Pay in person at the Hot Springs Village Main Administration Office located at 895 Desoto Blvd. with cash, check, or credit card. Place payment in the drop box located in front of the Hot Springs Village Main Administration Office or at the Public Safety Office locate at 115 Calella Road, HSV.
The online bill payment system offered by Hot Springs Municipal Utilities makes paying your utility bill fast, easy, and convenient. No more mailing checks, waiting in line, or incurring late fees. Just visit www.CityHS.net anytime 24/7 to pay in minutes!
The web-based Water Meter Customer Portal, which can be accessed at http://www.cityhs.net, allows anytime secure viewing of water usage by customers on the municipal system, the city said...
24/7 Utilities Hotline. Report leaks & sewer problems Ph: (501) 321-6200 . Utilities Administration. 780 Adams Street Hot Springs, AR 71901 Fx: (501) 624-6528 . Customer Service. Call Utility Billing Services: P ay bill, start/transfer service and report meter issues Ph: (501) 321-6880 . Wastewater Permits . Call the Utility Coordination Clerk: