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  2. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/news/on-best-time-to-call-customer...

    As the graph shows, requests put in during the morning see a 5-hour median response time; wait until the end of the afternoon, and you're looking at a response time closer to 17 hours.

  3. Contact AOL customer support

    help.aol.com/articles/account-management...

    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

  4. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Businesses can rely on contact center telephony services to respond to their customers’ queries over phone, email, chat, fax, etc. Integrating it with their customer relationship management tools, entire contact details of customers and their interaction sessions with different customer service representatives can be found at one place.

  5. Call avoidance - Wikipedia

    en.wikipedia.org/wiki/Call_avoidance

    Businesses choose call avoidance techniques because person-to-person service calls are time-consuming [citation needed] and costly [citation needed] and should be accessed only when there is no viable option. Voice calls can then be reserved for high priority customers, complex service requests, or emergency situations where the quick response ...

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

  7. 5 must-know tips for getting a text, call through after a big ...

    www.aol.com/news/5-must-know-tips-getting...

    These tips can help you send a message or make a call when phone lines are congested after a major storm. 5 must-know tips for getting a text, call through after a big storm: video tutorial Skip ...

  8. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. 7 tips to becoming a customer service ninja - AOL

    www.aol.com/news/2009-10-20-7-tips-to-becoming-a...

    For premium support please call: 800-290-4726 more ways to reach us

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