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Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.
Another important aspect to have effective workplace communication is taking into consideration the different backgrounds of employees. "While diversity enriches the environment, it can also cause communication barriers." [2] Difficulties arise when a coworker's cultural background leads him or her to think differently than another.
Communication skills are critical in practically all workplaces, and many day-to-day tasks performed at work are related to the field in some way. Examples of professional communication in the workplace could include emails, faxes, meetings, memos, or PowerPoint presentations, all of which may be deemed essential to completing work and ...
The field traces its lineage through business information, business communication, and early mass communication studies published in the 1930s through the 1950s. Until then, organizational communication as a discipline consisted of a few professors within speech departments who had a particular interest in speaking and writing in business settings.
Business communication training: It is possible for developing the skills needed for business networking and enhance their communication skills. It helps in communicating the apt message to the appropriate person at the most right time and to effectively manage and develop assertive skills.
Communication eases the process of conflict resolution, and helps maintain the balanced relationships, and sets parameters on interactions between affected individuals and groups in the organization. Putnam (2013) explains that “a few scholars would deny that communication is an essential feature of conflict.”
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