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Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems.
Service management, customer projects [3] Salesforce 2006 IQMS: IQMS: Included in base package SaaS: Public Cloud. On-premises. Campaign, Target group, Lead; Opportunity, Quote, Order; Customer Service Requests, Field Service; Customer, Contact, Partner, Activity, Pricing, Tax, Product Catalog [4] MS Outlook 1997 MS Dynamics 365 ERP with ...
Salesforce offers several customer relationship management (CRM) services, including: Sales Cloud, [44] Service Cloud, [45] Marketing Cloud, [46] and Commerce Cloud and Platform. [46] Additional technologies include Slack. Other services include app creation, data integration and visualization, and training. [47]
Sugar is a software as a service (SaaS) product. As of Sugar 7, customers can opt to use an on-premises product, SugarCRM's Sugar Cloud, one of SugarCRM's partners, or public cloud services (such as Amazon Web Services, Microsoft Azure, Rackspace Cloud or IBM SmartCloud). [21] [citation needed]
MuleSoft, LLC. is a software company headquartered in San Francisco, California, that provides integration software for connecting applications, data and devices, [2] founded in 2006. The company's Anypoint Platform of integration products is designed to integrate software as a service (SaaS), on-premises software , legacy systems and other ...
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Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget . The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding.