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An Openreach engineer working on the "Superfast West Yorkshire" project in Wetherby (2014) at a manhole. Following the Telecommunications Strategic Review (TSR), in September 2005 British Telecom signed undertakings with Ofcom to create a separate division, for the purpose of providing equal access to BT’s local access network and backhaul products. [3]
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
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BT Consumer is the main retail division of United Kingdom telecommunications company BT Group that provides fixed-line, mobile, broadband and digital television to consumers in the UK. It buys access to some of these services from BT's other divisions: Openreach and EE. It is the largest consumer fixed-line and broadband ISP in the UK. [2] [3]
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Openreach Virgin & others B2B Only Grain Connect grainconnect.com: Grain Connect [12] Hyperoptic: hyperoptic.com: Hyperoptic [13] KCOM: www.kcom.com: KCOM [14] For historical reasons, the Hull area has no BT landlines, and the vast majority of residents and most businesses in Hull, Cottingham and Beverley are served only with telecoms services ...