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Michael Santoro, the vice president of the Southwest Airlines Pilots Association (SWAPA), the trade union representing Southwest's pilots, said that Southwest had not invested in an updated software system. There had been complaints for a decade from members of the flight attendant's union that the technology behind Southwest's scheduling ...
Southwest Airlines (the third largest US major airline by domestic passengers) was entirely unaffected. A Southwest spokesperson confirmed that the airline had seen no impact from the CrowdStrike outage but refused to confirm speculation among aviation industry analysts that it had been shielded by its notoriously outdated software. [137]
Federal regulators have vowed a rigorous review of what happened at Southwest, with all eyes on outdated crew-scheduling technology that left flight crews out of place after the storm hit ...
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A Southwest Airlines ground operations crew member waits to guide an arriving jet into a gate, Wednesday, Dec. 28, 2022, at Sky Harbor International Airport in Phoenix. (AP Photo/Matt York ...
Southwest Airlines continued to extract itself from sustained scheduling chaos Thursday, cancelling another 2,350 flights after a winter storm overwhelmed its operations days ago. The Dallas ...
The process of requesting a certain schedule is called "bidding". Generally this is done on a monthly basis. The monthly schedule called "line" which a crew member gets will consist of a series of "pairings". Each month the airlines crew planning sets the new pairings due to new locations being added or removed, new times, or changes in aircraft.
Extra computer-based training will be required after a planned update to the software on the Boeing Co 737 MAX aircraft, Southwest Airlines Co's pilot union said on Wednesday, adding that it was ...