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  2. Use filters to sort and organize messages in AOL Mail

    help.aol.com/articles/use-filters-to-sort-and...

    1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails.

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity. Check your other folders. The first thing place to check if you're missing mail is to check your other folders.

  4. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Create filters to make sure your incoming emails go where you want them to. Once you've created a filter, you'll be able to edit or delete it from the same screen. Filters can be deleted by clicking the X next to "Edit." Create a filter. 1. Click Create filter. 2. Enter the parameters of your filter. 3. Click Save. Edit a filter. 1. Mouse over ...

  5. Create, delete, or rename folders in AOL Mail

    help.aol.com/articles/create-delete-or-rename...

    1. Mouse over the folder you want to add a subfolder to. 2. Click the Folder Options icon . 3. Select Create subfolder. 4. Enter a new subfolder name. 5. Click the Save icon.

  6. AOL Mail Help - AOL Help

    help.aol.com/products/new-aol-mail

    You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.

  7. Change what happens when you move or delete an email in AOL Mail

    help.aol.com/articles/change-what-happens-when...

    Take control of where you'll end up after deleting or moving a message in AOL Mail. Choose to go back to the original folder, the next message, or the previous message after moving the email. 1. Click the Setting icon. 2. Click More Settings. 2. Click Viewing email. 3. Under "After moving a message," choose the option you want.

  8. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.

  9. Sort incoming emails into folders with mail filters in AOL ...

    help.aol.com/articles/sort-incoming-emails-into...

    1. Sign in to Desktop Gold. 2. At the top, click the Keyword menu | select Go to Keyword.. 3. Type mail filters, then click Go.. 4. Click Create Filter.. 5.In the Create a filter called field enter a name for your filter.