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By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days.
If you've deleted your contacts or are suddenly missing some, don't worry! Contacts can be restored to automatic save points in time. Caution - The restore will replace any changes or additions made to your contacts since that time, including contacts you have added after that date. 1. Click the Contacts Icon next to settings. 2. Click More ...
From AOL Mail, click the Contacts icon. Click on the contact's name. Click the More options icon | Edit contact. Make any changes you want to the contact's info. Click the Camera icon to change the contact's image. Click Save.
• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2.
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Check their settings or contact the app manufacturer. Apps that use IMAP and the AOL Mail apps. Some desktop email apps and most mobile email apps, like on iPhone and Android, use IMAP. Actions taken in these apps are mirrored in your AOL Mail account everywhere. Emails deleted from the apps will be placed in your Trash folder.
If your contacts are getting emails you didn't send, your sent folder is full of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked. If you notice these signs, you may also end up having problems with sending or composing mail.