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  2. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.

  4. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    You'll also get a notification titled “Your AOL account information has changed” if any info in your account settings are updated. What AOL communications look like • Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail , depending on the type of email you received.

  5. What's a six-digit verification code — and why you should ...

    www.aol.com/whats-six-digit-verification-code...

    Contact customer service directly if you think there’s a problem with one of your accounts. Use a phone number you trust, such as the number on a past statement or a verified number from your ...

  6. How to stop scammers from coming after your verification ...

    www.aol.com/stop-scammers-coming-verification...

    A growing number of these reports mention a scammer gaining or trying to gain access to a verification code in some way. There has been an uptick in calls from concerned consumers to the BBB ...

  7. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    It will usually be in the form of sending a code to your phone or email to verify your identity. It only takes a few extra minutes, but it adds an extra layer of protection to your accounts, so it ...

  8. Recognize a hacked AOL Mail account

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.

  9. Scammers now using verification codes to hijack phone numbers

    www.aol.com/news/scammers-now-using-verification...

    A new scam tries to use your phone number to scam others, and you could be at risk if you post your number in any public forum. Scammers now using verification codes to hijack phone numbers [Video ...