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For three consecutive years from 2016 to 2018, Southern came last on passenger satisfaction in surveys conducted by the consumer group Which?, scoring low for value for money, reliability, and punctuality in 2018. [3] In 2022, Southern was ranked second-worst on overall passenger satisfaction in a survey conducted by Transport Focus. [4]
Transport Focus is the statutory watchdog for transport passengers and road users in Great Britain, with offices in London and Manchester. It was named the Rail Passengers Council until January 2006 when renamed Passenger Focus. [1] It was renamed again in March 2015 as Transport Focus. [2]
Gatwick Express, the third railway service to be franchised in 1996. Passenger rail franchising in Great Britain is the system of contracting the operation of the passenger services on the railways of Great Britain to private companies, which has been in effect since 1996 and was greatly altered in 2020, with rail franchising being effectively abolished in May 2021.
Onboard passenger information system (PIS) is an integrated system for supplying passengers of public transport with information on their current journey through audiovisual information. The systems are installed on-board of public transport vehicles and provide ambient information to passengers both inside and outside of the vehicles.
Transport for Greater Manchester (TfGM) is a local government body responsible for co-ordinating transport services throughout Greater Manchester in North West England. It is an executive arm of the Greater Manchester Combined Authority (GMCA), the city region's administrative authority.
Central Train Indicator at Hilversum railway station announcing the Intercity towards Deventer; probably because of a disruption, it today ends at Amersfoort.. A passenger information system, or passenger information display system, is an automated system for supplying users of public transport with information about the nature and the state of a public transport service through visual, voice ...
The TSA said Friday's travel broke a record set in November of nearly 2.91 million air passengers screened. Five of the 10 busiest ever travel days have been since May 16, the agency said.
c2c passenger numbers (millions) 2011 – 2019 Q2 (rolling 12 month figure) [93] [94] As part of the 2014 franchise, c2c committed to leasing new trains to cope with rising passenger numbers, which were boosted especially by the opening of the Docklands Light Railway station at West Ham in 2011 and the rise of Canary Wharf as a financial centre.