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Voice over Internet Protocol (VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. . There are many reasons for recording voice over IP call traffic such as: reducing company vulnerability to lawsuits by maintaining recorded evidence, complying with telephone call recording laws, increasing security ...
VoIP phone systems for small businesses. There are plenty of service providers for companies ready to choose a business phone system. Vendors charge a monthly fee per user, and many offer a ...
A network video recorder (NVR) is a specialized computer system that records video [1] to a disk drive, USB flash drive, memory card, or other mass storage device. An NVR itself contains no cameras, but connects to them through a network, typically as part of an IP video surveillance system. NVRs typically have embedded operating systems.
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony , IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...
Cross-platform free and open-source software media center application, able to watch live or recorded TV, music, photos and has one of the most expansive collection of plugins/addons, enabling the system to do anything from browsing the web or downloading movies, to dimming the lights in the sitting room.
A VoIP media gateway controller (aka Class 5 Softswitch) works in cooperation with a media gateway (aka IP Business Gateway) and connects the digital media stream, so as to complete the path for voice and data. Gateways include interfaces for connecting to standard PSTN networks.
A video management system, also known as video management software plus a video management server, is a component of a security camera system that in general: Collects video from cameras and other sources; Records / stores that video to a storage device; Provides an interface to both view the live video, and access recorded video
Voice logging is the practice of regularly recording telephone conversations. Business sectors which often do voice logging include public safety (e.g. 9-1-1 and emergency response systems), customer service call centers (conversations are recorded for quality assurance purposes), and finance (e.g. telephone-initiated stock trades are recorded for compliance purposes).
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