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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. How to stop scammers from coming after your verification ...

    www.aol.com/stop-scammers-coming-verification...

    Keep the code private, use it to log in, then delete it. If you’re worried there's a problem with your account, reach out directly to the entity that houses your account (bank, credit union ...

  5. What's a six-digit verification code — and why you should ...

    www.aol.com/whats-six-digit-verification-code...

    There’s no situation where you should share a six-digit verification code — not even with customer service or tech support. If someone asks you for your code, it's likely a scam. More ...

  6. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.

  7. Scammers now using verification codes to hijack phone numbers

    www.aol.com/news/scammers-now-using-verification...

    A new scam tries to use your phone number to scam others, ... For premium support please call: 800-290-4726 more ways to reach us. Mail. ... Scammers now using verification codes to hijack phone ...

  8. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  9. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account. Review our help article for ways you can keep your account safe.