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  2. Knowledge, Skills, and Abilities - Wikipedia

    en.wikipedia.org/wiki/Knowledge,_Skills,_and...

    The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job. The knowledge, skills, and abilities (KSAs) necessary for the successful performance of a position are contained on each job vacancy announcement ...

  3. Receptionist Job Description - AOL

    www.aol.com/news/2010-09-23-receptionist-job...

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  4. Competence (human resources) - Wikipedia

    en.wikipedia.org/wiki/Competence_(human_resources)

    Competencies that align their recruiting, performance management, training and development and reward practices to reinforce key behaviors that the organization values. Competencies required for a post are identified through job analysis or task analysis , using techniques such as the critical incident technique , work diaries, and work ...

  5. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    White House receptionist William Simmons at his desk in 1946, conversing with a visitor. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting ...

  6. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    The receptionist in the front office will pick up phone calls from customers too, welcome customers and also help customers checking out at last. [6] The employees who work in the lobby of the hotel are also part of the front office as they get in touch with customers directly. They will show customers the way and carry the luggage for them.

  7. Canadian model of occupational performance and engagement

    en.wikipedia.org/wiki/Canadian_model_of...

    In CMOP-E, occupational order has six perspectives – physical rehabilitative, psycho-emotional, socio-adaptive, neurointegrative, developmental or environmental – in relation to the arbitrary performance areas of self care, leisure and productivity. [2] [12] Quality of function is assessed in terms of both performance and satisfaction. [14]

  8. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  9. Job analysis - Wikipedia

    en.wikipedia.org/wiki/Job_analysis

    After this, the job analyst has completed a form called a job psychograph, which displays the mental requirements of the job. [2] The measure of a sound job analysis is a valid task list. This list contains the functional or duty areas of a position, the related tasks, and the basic training recommendations.

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