enow.com Web Search

  1. Ads

    related to: it service management framework

Search results

  1. Results from the WOW.Com Content Network
  2. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    BiSL is a framework of best practices for the Information Management domain. MOF [15] (Microsoft Operations Framework) includes, in addition to a general framework of service management functions, guidance on managing services based on Microsoft technologies.

  3. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

  4. ISO/IEC 20000 - Wikipedia

    en.wikipedia.org/wiki/ISO/IEC_20000

    ISO/IEC 20000, like its BS 15000 predecessor, was originally developed to reflect best practice guidance contained within the ITIL framework, [citation needed] although it equally supports other IT service management frameworks and approaches including Microsoft Operations Framework and components of ISACA's COBIT framework. The differentiation ...

  5. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    In order to perform effective and efficient service integration and management, multi-sourcing clients require key IT capabilities. They need to build and continuously improve these capabilities for performing successful service integration and management. In total, research identifies six key IT capabilities that clients should build and optimize.

  6. IT Service Management Forum - Wikipedia

    en.wikipedia.org/wiki/IT_Service_Management_Forum

    The IT Service Management Forum (itSMF) is an independent, international, not-for-profit organization of IT service management (ITSM) professionals worldwide. [1] Around the operation of IT services the itSMF collects, develops and publishes best practices, supports education and training, discusses the development of ITSM tools, initiates advisory ideas about ITSM and holds conventions.

  7. Microsoft Operations Framework - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Operations_Framework

    Service Management Functions. MOF organizes IT activities and processes into Service Management Functions (SMFs) which provide operational guidance for capabilities within the service management environment. Each SMF is anchored within a related lifecycle phase and contains a unique set of goals and outcomes supporting the objectives of that phase.

  1. Ads

    related to: it service management framework