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  2. Sales effectiveness - Wikipedia

    en.wikipedia.org/wiki/Sales_Effectiveness

    The purpose of sales force effectiveness is to increase company revenues through increased customer acquisition, product/service sales, and up-selling/cross-selling additional products and services. The purpose of sales force effectiveness metrics is "to measure the performance of a sales force and of individual salespeople."

  3. Sales & Marketing Executives International - Wikipedia

    en.wikipedia.org/wiki/Sales_&_Marketing...

    In 1984, Sales & Marketing Executives International, Inc. (SMEI) established sales certification and marketing certification programs for professionals to complete in order to be able to use its professional designations. Certified Marketing Executive – CME For marketing managers and top level executives. Certified Sales Executive – CSE

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    This helps the business retain customers and improve profits. It costs less to retain loyal customers than to acquire new ones. In addition, satisfied customers are more open to additional sales messages and are likely to refer others to that business. Good listening skills and questioning techniques can shorten the interaction time with customers.

  5. These Online Platforms Can Boost Your Resume for Free - AOL

    www.aol.com/2014/11/07/free-skills-training-for...

    The supply of quality jobs does not match the demand for careers for new and veteran professionals. There are ways an individual can stand out by showcasing the right skills, but Skip to main ...

  6. Payscale Unveils 2024’s Top Jobs Before Incoming U.S ...

    lite.aol.com/tech/story/0022/20241211/9317102.htm

    The skills gap contributes to higher salaries as organizations seek professionals who can adapt to evolving business environments. Insurance Sales Agent (14% wage growth): Rapid insurance rate increases due to inflation and escalating severe weather events have made this role tougher, driving insurance sales agents to put in their two weeks ...

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties.

  8. Communications training - Wikipedia

    en.wikipedia.org/wiki/Communications_training

    Leadership instruction as well as communication skills education are some examples of management training. Identifying your audience, in this case, the format of the organization such as family business, small business, event, charity group, or simply meetings enables you to apply the required techniques to get the most out of your training and ...

  9. Sales management - Wikipedia

    en.wikipedia.org/wiki/Sales_management

    Sales manager is the typical title of someone whose role is sales management. The role typically involves talent development . Churchill mentioned that the antecedents of sales performance are based on the meta-analysis for the period 1918- 1982 (76 years of previous research work). [ 1 ]