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AOL has created a process where members can verify account ownership through photo ID. This process has been created to keep account recovery as seamless as possible while maintaining account and personal security at all times.
The intended use of this template is to help in the hopefully unlikely event that your account is compromised. If you published your real-life identity, then that identity could be used to reestablish contact with you if your account were compromised; keep in mind, in this scenario contact could not be established with you through your account, since it may be under the control of someone else.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click ...
Hover over hyperlinks with your cursor to preview the destination URL. Sometimes a hyperlink can be displayed as an AOL link in an email when in fact the destination URL is to a malicious domain. • Be careful when authorizing an app to access your account or when providing any third-party access to your account info.
Account verification is the process of verifying that a new or existing account is owned and operated by a specified real individual or organization. A number of websites, for example social media websites, offer account verification services.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.