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AliExpress (Chinese: 全球速卖通) is an online retail service based in China and owned by the Alibaba Group. [1] Launched in 2010, [ 2 ] [ 3 ] it is made up of small businesses in China and other locations, such as Singapore, that offer products to international online buyers.
[110] [111] However, the newly formed Alibaba Local Life Service entity experienced major competition from local service giant Meituan, which is backed by Tencent, leading to rumours of planned layoffs in 2022. [112] In September 2019, Alibaba announced it would acquire Chinese e-commerce platform Kaola from NetEase for around US$2 billion. [113]
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In 2018, Alibaba launched the streaming service named Alibaba Live. This service was created with the goal of allowing online retailers to market their products utilizing social shopping. [28] This has seen significant growth in popularity and success, with the 84 stores using this service reporting $7.4 million in 2020 sales. [29]
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As the graph shows, requests put in during the morning see a 5-hour median response time; wait until the end of the afternoon, and you're looking at a response time closer to 17 hours.