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  2. Operations, administration, and management - Wikipedia

    en.wikipedia.org/wiki/Operations,_administration...

    They are day-to-day organisational procedures: handover, escalation, major issue management, call out, support procedures, regular updates including emails and meetings. In this section group, you will find things like Daily Checklists, On-call and Shift rotas, Call response and ticket opening procedures, Manufacturer documentation like ...

  3. Starbucks is instructing workers in de-escalation so they can ...

    www.aol.com/finance/starbucks-instructing...

    The change in the company’s code of conduct more than six years later is among a series of sweeping changes new CEO Brian Niccol is implementing to get “back to Starbucks” and become a third ...

  4. PACE (communication methodology) - Wikipedia

    en.wikipedia.org/wiki/PACE_(communication...

    Primary, alternate, contingency and emergency (PACE) is a methodology used to build a communication plan. [1] The method requires the author to determine the different stakeholders or parties that need to communicate and then determine, if possible, the best four, different, redundant forms of communication between each of those parties.

  5. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  6. Senator calls Musk a ‘d***’ after DOGE boss asked federal ...

    www.aol.com/senator-calls-musk-d-doge-211653394.html

    It appears the email may not be entirely legal — University of Minnesota law professor Nick Bednar told The Washington Post that considering those who don’t respond as having resigned is illegal.

  7. Executive summary - Wikipedia

    en.wikipedia.org/wiki/Executive_summary

    An executive summary (or management summary, sometimes also called speed read) is a short document or section of a document produced for business purposes. It summarizes a longer report or proposal or a group of related reports in such a way that readers can rapidly become acquainted with a large body of material without having to read it all.

  8. Escalation clause - Wikipedia

    en.wikipedia.org/wiki/Escalation_clause

    An escalation clause is a clause in a lease or contract that allows for a change in the agreed-upon price in response to a specific factor that is outside of the control of either party. This type of clause is used to protect against potential changes in the value of the goods or services being exchanged, such as in cases of inflation or other ...

  9. Escalation - Wikipedia

    en.wikipedia.org/wiki/Escalation

    Escalation is the process of increasing or rising, derived from the concept of an escalator. Specific uses of the term include: Cost escalation, an increase in the price of goods; Conflict escalation, an increase in the intensity of a conflict; Escalation hypothesis, a theory in evolutionary biology; Escalation of commitment, an aspect of game ...