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Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The Samsung Galaxy A02s is equipped with an 6.5 inch PLS TFT capacitive touchscreen with a resolution of 720 x 1600 (~270 ppi). The phone itself measures 164 x 75.9 x 9.1 mm (6.46 x 2.99 x 0.36 inches) and weighs 196 grams (6.91 oz).
After the PUK code is entered, the PIN must be reset. If the wrong PUK is entered ten times in a row, the SIM card will become permanently blocked and unrecoverable, requiring a replacement. Mobile phone users are therefore advised by most providers to keep their PUK written down in a safe place separate from the device.
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account.
If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it.
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