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  2. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    One of the reasons eCRM is so popular nowadays is that digital channels can create unique and positive experiences – not just transactions – for customers. [19] An extreme, but ever growing in popularity, example of the creation of experiences in order to establish customer service is the use of Virtual Worlds, such as Second Life. Through ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

  4. Closure (business) - Wikipedia

    en.wikipedia.org/wiki/Closure_(business)

    Closure may be the result of a bankruptcy, where the organization lacks sufficient funds to continue operations, as a result of the proprietor of the business dying, as a result of a business being purchased by another organization (or a competitor) and shut down as superfluous, or because it is the non-surviving entity in a corporate merger.

  5. 7 Reasons to Close a Bank Account (& How to Do Just That) - AOL

    www.aol.com/7-reasons-close-bank-account...

    Business needs: Starting or managing a business and needing specific banking features. Lower fees: You've found another bank with more cost-effective fee structures. Life changes: Getting married ...

  6. Supplier relationship management - Wikipedia

    en.wikipedia.org/wiki/Supplier_relationship...

    Supplier relationship management (SRM) is the systematic, enterprise-wide assessment of suppliers' strengths, performance and capabilities with respect to overall business strategy, determination of what activities to engage in with different suppliers, and planning and execution of all interactions with suppliers, in a coordinated fashion across the relationship life cycle, to maximize the ...

  7. Closing (sales) - Wikipedia

    en.wikipedia.org/wiki/Closing_(sales)

    Closing is a sales term which refers to the process of making a sale. The sales sense springs from real estate, where closing is the final step of a transaction. In sales, it is used more generally to mean achievement of the desired outcome, which may be an exchange of money or acquiring a signature.

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    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Best alternative to a negotiated agreement - Wikipedia

    en.wikipedia.org/wiki/Best_alternative_to_a...

    First, all possible alternatives to the current negotiation are listed out, i.e. the options if the negotiations fail; The worth of each alternative is determined; The party selects the option that provides the most value to it. This is its best alternative to a negotiated agreement

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