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  2. Citizen's Charter and Grievance Redressal Bill, 2011 - Wikipedia

    en.wikipedia.org/wiki/Citizen's_Charter_and...

    The Bill seeks to confer on every citizen the right to time-bound delivery of specified goods and services and to provide a mechanism for Grievance Redressal.The Bill makes it mandatory for every public authority to publish a Citizen's Charter within six months of the commencement of the Act, failing which the official concerned would face action, including a fine of up to Rs. 50,000 from his ...

  3. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    Some merchants may provide a refund upon seeing the item delivered to the same ZIP code; however this is generally used by fake online stores when selling items. This scam exploits a flaw in the tracking system; online tracking will usually only show the ZIP code the package was delivered to, instead of the full address. [6]

  4. State Consumer Disputes Redressal Commission - Wikipedia

    en.wikipedia.org/wiki/State_Consumer_Disputes...

    The report prepared by senior advocate on the directions of Supreme Court of India found out many shortcomings in the offices of district and state consumer redressal bodies in many states of India. These include absence of storage rooms for case files, lack of member chambers for convenience of members hearing complaints, non availability of ...

  5. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    Another problem is when customers legitimately purchase an item, then re-enter the store with the receipt, take an identical item off the shelf, and approach the customer service desk requesting a refund. In the process, they essentially receive the item for free, and may be charged with shoplifting or another similar crime if caught.

  6. Section 420 of the Indian Penal Code - Wikipedia

    en.wikipedia.org/wiki/Section_420_of_the_Indian...

    In India, Section 420 of the Indian Penal Code (before its repeal by introduction of the Bharatiya Nyaya Sanhita) dealt with Cheating and dishonestly inducing delivery of property. The maximum punishment was seven years imprisonment and a fine. [1] Section 420 is now Section 318 of the Bharatiya Nyaya Sanhita.

  7. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  8. Duty drawback - Wikipedia

    en.wikipedia.org/wiki/Duty_drawback

    Drawback is the refund of duties, certain taxes, and certain fees collected upon the importation of merchandise into the United States. Drawback refunds are only allowed upon the export/destruction of the imported merchandise or a valid substitute, or the export/destruction of a certain article manufactured from the imported merchandise or a ...

  9. As is - Wikipedia

    en.wikipedia.org/wiki/As_is

    "As is" is a phrase used to indicate the existing condition of something without any modifications or improvements. [1] The term is employed in legal, business, and consumer settings to establish that an item or property is being sold or provided in its current condition, [2] [3] with no warranties or guarantees regarding its quality.

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