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2. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The layoffs impacted less than 1 percent of the global Amazon customer service workforce, the company said, but it was unclear what percentage of the customer service division's management team ...

3. Amazon Mechanical Turk - Wikipedia

   en.wikipedia.org/wiki/Amazon_Mechanical_Turk

   As of April 2019, Requesters paid Amazon a minimum 20% commission on the price of successfully completed jobs, with increased amounts for additional services [clarification needed]. [6] Requesters can use the Amazon Mechanical Turk API to programmatically integrate the results of the work directly into their business processes and systems.

4. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   Complement and/or replace human customer service specialists [31] in domains like healthcare, sales, and banking. One report estimated that an automated online assistant produced a 30% decrease in the work-load for a human-provided call centre .

5. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

6. Amazon is reviving an obscure entry-level interview procedure ...

   www.aol.com/finance/amazon-reviving-obscure...

   But Amazon is reinstating bar raisers into the interview process for entry-level software engineering jobs, called “SDE-1 (L4)” roles, according to an internal memo obtained by Business Insider.

7. Get 24x7 Live Tech Support for Any Device | AOL

   www.aol.com/products/tech-support

   AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.

8. LiveChat - Wikipedia

   en.wikipedia.org/wiki/LiveChat

   LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.

9. Contact AOL customer support

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   Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.