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Maingear is a PC system builder that offers custom desktops, custom-built laptops, workstations, small form factor PCs, and media. [2] The company was founded in 2002 by Wallace Santos, founder and CEO. Santos began building computers with a focus on customer service and luxury quality. [2]
While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...
Pronto Computers — United States: 1983: 1987: Bankruptcy: Psystar Corporation — United States: 2008: 2009: Exited the computer business following permanent injunction to stop selling computers with Apple's Mac OS X: Pyramid Technology — United States: 1981: 1995: Acquired by Siemens: Quantex Microsystems — United States: 1984: 2000 ...
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...