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The first Canadian 211 service opened in Toronto on June 13, 2002. 211 services are free of charge and multilingual in Canada. As of October 2020, the whole of Canada, including the territories, has had access to 2–1–1 thanks to a nationwide expansion, following the COVID-19 pandemic. [citation needed]
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Some services were also formerly provided by automated ServiceOntario self-service kiosks located primarily in shopping malls. [1] Following the discovery in 2012 that illegal card skimming devices were installed on some kiosks in the Greater Toronto Area , all kiosks were shut down province-wide for security reasons. [ 2 ]
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The Government Electronic Directory Services (GEDS) provide a directory of the Public Service of Canada for all regions across Canada. It is managed by Shared Services Canada. The Canadian government's Information Technology Services Branch developed GEDS to integrate two directory services that it manages (the Government of Canada telephone ...
In 2012, the government of Canada launched a plan to move all federal government sites to a single domain, "canada.ca". [1] However, much of the plan was abandoned in 2017, with only a handful of departments and agencies such as the Canada Revenue Agency relocating; most government sites will remain under their domains for the foreseeable future.