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In addition, customer service was poor; fixing a problem may have taken an average of 10 to 15 days. Despite this, consumers had to stick with PTCL, as they had no other options. This prompted the government to take a series of actions to improve the service by opening the telecommunications market. [2]
Mobile Broadband Postpaid & Prepaid Mobile Banking (S-Paisa) Government of Pakistan, Ministry of Information Technology and Telecommunication. 1.90 million Mobile virtual network operators (MVNO) 6 Onic 410 / 03 0339x 2G: 900 MHz (GPRS, EDGE) 3G: 900 MHz (UMTS, HSPA+) 4G: 1800 (B3) / 2100 (B1) MHz (LTE/LTE-A) Roams on SCO: Mobile Broadband
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PTCL also offers TDD-LTE based Wireless Broadband under the 'CharJi' brand name with coverage in over 70 cities. Service is only available through their provided mobile hotspot device. [28] PTCL announced the termination of CharJi services across several cities in Pakistan effective 30 June 2024.
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