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  2. NHS Shared Business Services - Wikipedia

    en.wikipedia.org/wiki/NHS_Shared_Business_Services

    NHS Shared Business Services (NHS SBS) is a joint venture company in the United Kingdom between the Department of Health (DoH) [1] NHS Business Services Authority (NHS BSA) and the French IT services company Sopra Steria. [2] It provides back office services such as accounting, procurement, payroll and managed IT to NHS organisations.

  3. Quality and Outcomes Framework - Wikipedia

    en.wikipedia.org/wiki/Quality_and_Outcomes_Framework

    The Quality and Outcomes Framework (QOF) is a system for the performance management and payment of general practitioners (GPs) in the National Health Service (NHS) in England, Wales, Scotland and Northern Ireland.

  4. NHS Supply Chain - Wikipedia

    en.wikipedia.org/wiki/NHS_Supply_Chain

    The design of a new supply chain service was planned to help the NHS deliver clinically assured, quality products at the best value through a range of specialist buying functions, and leverage the buying power of the NHS to negotiate the best deals from suppliers, with the aim to deliver savings of £2.4 billion over five years. [citation needed]

  5. NHS Business Services Authority - Wikipedia

    en.wikipedia.org/wiki/NHS_Business_Services...

    It was created on 1 October 2005 following a review by the Department of Health of its "arm's length bodies". It began operating on 1 April 2006, bringing together five previously separate NHS business support organisations. [2] The body provides services to NHS organisations, NHS contractors and patients which include: NHS Help With Health Costs

  6. Strategic sourcing - Wikipedia

    en.wikipedia.org/wiki/Strategic_sourcing

    Strategic sourcing is the process of developing channels of supply at the lowest total cost, not just the lowest purchase price.It expands upon traditional organisational purchasing activities to embrace all activities within the procurement cycle, from specification to receipt, payment for goods and services [1] to sourcing production lines where the labor market would increase firms' ROI. [2]

  7. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    "Top management has direct responsibility for quality improvement." "Increased quality comes from systematic analysis and improvement of work processes." "Quality improvement is a continuous effort and conducted throughout the organization." The Navy used the following tools and techniques: The PDCA cycle to drive issues to resolution

  8. Quality function deployment - Wikipedia

    en.wikipedia.org/wiki/Quality_function_deployment

    A house of quality for enterprise product development processes. The house of quality, a part of QFD, [3] is the basic design tool of quality function deployment. [4] It identifies and classifies customer desires (WHATs), identifies the importance of those desires, identifies engineering characteristics which may be relevant to those desires (HOWs), correlates the two, allows for verification ...

  9. Health care quality - Wikipedia

    en.wikipedia.org/wiki/Health_care_quality

    Health care quality is the degree to which health care services for individuals and populations increase the likelihood of desired health outcomes. [2] Quality of care plays an important role in describing the iron triangle of health care relationships between quality, cost, and accessibility of health care within a community. [3]