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Performance indicators differ from business drivers and aims (or goals). A school might consider the failure rate of its students as a key performance indicator which might help the school understand its position in the educational community, whereas a business might consider the percentage of income from returning customers as a potential KPI.
The process capability index, or process capability ratio, is a statistical measure of process capability: the ability of an engineering process to produce an output within specification limits. [1] The concept of process capability only holds meaning for processes that are in a state of statistical control. This means it cannot account for ...
A performance indicator or key performance indicator (KPI) is a type of performance measurement. [21] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [22]
The process capability is a measurable property of a process to the specification, expressed as a process capability index (e.g., C pk or C pm) or as a process performance index (e.g., P pk or P pm). The output of this measurement is often illustrated by a histogram and calculations that predict how many parts will be produced out of ...
It is not however an absolute measure and is best used to identify scope for process performance improvement, and how to get the improvement. [3] OEE measurement is also commonly used as a key performance indicator (KPI) in conjunction with lean manufacturing efforts to provide an indicator of success. OEE can be illustrated by a brief ...
The SCOR model contains more than 150 key performance indicators that measure the performance of supply chain operations. [11] These performance metrics derive from the experience and contribution of the association's members. As with the process modeling system, SCOR metrics are organized in a hierarchical structure:
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Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.