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The agency's work is consequently fully centralised in Swansea, with the majority of users having to transact remotely – by post or (for some transactions) by phone. [4] DVLA introduced Electronic Vehicle Licensing in 2004, allowing customers to pay vehicle excise duty online and by telephone. [5]
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In the United Kingdom, a driving licence is the official document which authorises its holder to operate motor vehicles on highways and other public roads. It is administered in England, Scotland and Wales by the Driver and Vehicle Licensing Agency (DVLA) and in Northern Ireland by the Driver & Vehicle Agency (DVA).
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Telephone number verification (or validation) services are online services used to establish whether a given telephone number is in service. They may include a form of Turing test to further determine if a human answers or answering equipment such as a modem , fax , voice mMail or answering machine .
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