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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
Comcast CEO Brian Roberts doesn't want his cable TV networks like CNBC, MSNBC, and USA anymore. It's essentially a garage sale, Peter Kafka writes.
Comcast, after all, essentially said that a reason it’s jettisoning the declining cable networks (excluding Bravo) is to improve the core company’s growth profile and valuation, with a focus ...
Comcast just jump-started a new season of major change across the television industry And no one quite knows what will happen next. Comcast’s cable networks spinoff raises questions about ...
Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [75] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [ 76 ]
Comcast shares closed down nearly 10% Monday after Dave Watson, president and CEO of Comcast Cable, said the company expects broadband subscribers to decline by over 100,000 in the current quarter.
"The Slowskys" are a national television advertising campaign for Comcast Cable's Xfinity broadband Internet service. [2] The ads feature an animatronic turtle couple, Bill and Karolyn Slowsky. The ads are based on the idea that DSL, which Xfinity claims is slower than their service, is only fast enough for people who like things very slow. In ...