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A Java program wishing to initiate an OLA call outbound may be implemented as either a servlet or EJB. The Java program codes to the supplied JCA resource adapter (ola.rar) using the class files supplied in the development tooling support. External address spaces that are the target of the outbound call must be in a state ready to accept the call.
In computer telephony an automatic dialler (shortened to an auto-dialler or more simply in context just a dialler, and also known as an outbound dialler) is a computer system that makes outgoing calls from a call centre to customers from call agents based upon a loaded list of contacts.
An outbound "extender" is an automated local number at a service bureau in the larger city. A suburban subscriber (who can call the city itself locally but is long distance to suburbs on the other side) could call the extender locally, get a city dial tone and dial back out locally to the larger area.
Screen pop is a call centre term that refers to the feature of a computer telephony integration (CTI) which automatically displays customer information via a window or dialog box on an agent's computer upon answering a customer's call. [citation needed] For inbound calls, the data displayed typically contains call information such as: Caller ID ...
With "inward WATS", introduced for interstate calls by the American Telephone and Telegraph Company (AT&T) in 1967, subscribers were issued a toll-free telephone number in a designated toll-free area code. Unlike a standard collect call or a call to a Zenith number, 1‑800 normally may be dialed directly with no live operator. Callers within a ...
Outbound (termination) rates vary from provider to provider and can often depend on the type of number being called as well as the geographical destination. For example, since European cell phones have "calling party pays" billing , calling a London cell number can cost over US$0.20/minute, while calling a London landline can cost under US$0.01 ...
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For example, if a customer from Spain is calling a phone number in Australia, and it costs 8 cents per minute to phone Spain from the US (the callback, which is an incoming call) and 20 cents per minute to phone Australia from the US (the destination call, which is an outgoing call), then the caller will pay a total of 28 US cents a minute ...