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Uber will soon bar passengers with low ratings, the company said this week.
This is the first time Uber is providing some visibility on your rider score, even if you don't get to see which ride is c After each ride you take on the ride-sharing app the driver rates you out ...
Driver evaluation relies on Uber's star rating system, which the lawsuit says disproportionately leads to the firing of people who are not white or who speak with accents. [94] The case argues that "Uber’s reliance on customer ratings to determine driver termination constitutes race discrimination, as it is widely recognized that customer ...
Uber charges customers a "CA Driver Benefits" fee for each ride and delivery in the state and spokesperson Zahid Arab said the company has "invested more than we collected in fees."
Uber said that 90% of their 1.2 million drivers nationwide work less than 40 hours per week, with 80% working less than 20 hours per week, and that if they were required to classify drivers as employees, they would terminate 80% of their drivers because their nationwide business can only support 250,000 full-time jobs. [6] [22] [14]: 1 [21]
The Boston study notes that, at least at the time that the study was conducted, Lyft drivers were able to see all information in a rider's profile (including their uploaded photo and name) when reviewing a ride request; on the other hand, Uber drivers were only able to see a rider's name (and not their picture) after accepting a ride request ...
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related to: uber driver ratings and comments for business