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  2. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  4. Is that a scam? How to recognize and report fraudulent behavior

    www.aol.com/scam-recognize-report-fraudulent...

    Scams and fraud can come in the forms of phone calls, online links, door-to-door sales and mail. ... Tech support scams: callers pretending to be tech assistants claiming that you have issues with ...

  5. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  6. How to identify a scam call before you're taken ... - AOL

    www.aol.com/2019-09-19-how-to-identify-a-scam...

    So goes these tech-support scams, which are some of the oldest in the book. After this lead-in, instead of removing the alleged virus, the person on the phone will walk you through a process that ...

  7. How to spot a scam online - AOL

    www.aol.com/lifestyle/over-60-tell-someone...

    And whatever you do, don’t send cash, gift cards, or money transfers. You can report scam phone calls to the FTC Complaint Assistant. Online scam No. 4: "Tech support” reaches out to you ...

  8. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Tech support scams are a trend. Learn how to avoid them, find ...

    www.aol.com/tech-support-scams-trend-learn...

    Never give your password on the phone. No legitimate organization calls you and asks for your password. Put your phone number on the National Do Not Call Registry, and then report illegal sales calls.