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An Uber customer found a lengthy list of passenger rules in the backseat during a recent ride — and it has people divided. The rider shared a photo of the rules on Reddit on Jan. 9 and titled ...
Uber charges customers a "CA Driver Benefits" fee for each ride and delivery in the state and spokesperson Zahid Arab said the company has "invested more than we collected in fees."
As consumers look to avoid the large overhead costs of car ownership, traffic congestion and limited city parking, the ride-sharing market will continue to grow rapidly, helped in large part to...
The Boston study notes that, at least at the time that the study was conducted, Lyft drivers were able to see all information in a rider's profile (including their uploaded photo and name) when reviewing a ride request; on the other hand, Uber drivers were only able to see a rider's name (and not their picture) after accepting a ride request ...
Driver evaluation relies on Uber's star rating system, which the lawsuit says disproportionately leads to the firing of people who are not white or who speak with accents. [94] The case argues that "Uber’s reliance on customer ratings to determine driver termination constitutes race discrimination, as it is widely recognized that customer ...
Uber will soon bar passengers with low ratings, the company said this week.
It has since become one of the leading sources of user-generated reviews and ratings for businesses. Yelp grew in usage and raised several rounds of funding in the following years. By 2010, it had $30 million in revenue, and the website had published about 4.5 million crowd-sourced reviews. From 2009 to 2012, Yelp expanded throughout Europe and ...
After rating, you will see an option to tip your driver. Uber says the tips go directly to the drivers. Even if you don’t tip right away, you can do it later. Uber allows you to tip your drivers ...