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In 2017, Freshdesk officially changed its name to Freshworks Inc. This change was part of their strategy to become a multi-product company and avoid limiting their brand to just helpdesk solutions. [13] In 2018, the company achieved annual recurring revenue of over $100 million and launched a product suite called Freshworks 360. [14]
This was followed by the replacement of the Freshdesk cloud ticketing system with a self-hosted Zammad instance, and since April 2022 SeaTable has completely dispensed with all tracking cookies on its website. [10] Most recently, the American payment service provider Chargebee was replaced by the European payment service provider Stripe in mid ...
Outbox Enterprises was founded in 2011 and based in Los Angeles. [1] It offers a white label system to sell tickets directly to customers, allowing live entertainment venues to control their inventory, pricing, and consumer data without third party involvement.
The House passed the Transparency in Charges for Key Events Ticketing Act on Wednesday in an effort to increase price transparency for consumers. The TICKET Act would require sellers to list the ...
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
(The Center Square) — The nation's first congestion pricing system got underway in New York over the weekend after a last-ditch legal challenge failed to block the controversial new tolling program.