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The XY problem obscures the real issues and may even introduce secondary problems that lead to miscommunication, resource mismanagement, and sub-par solutions. The solution for the support personnel is to ask probing questions as to why the information is needed in order to identify the root problem Y and redirect the end user away from an ...
A problem statement is a description of an issue to be addressed, or a condition to be improved upon. It identifies the gap between the current problem and goal. The first condition of solving a problem is understanding the problem, which can be done by way of a problem statement. [1]
Another similar term used in the United States military is "operator headspace and timing issue" or "OHT," borrowing terminology related to the operation of the M2 Browning machine gun. [17] "(It's a) carbon based error", indicates a user problem (as humans are a carbon-based life-form), as opposed to a silicon one. [18]
Issue-Based Information Systems are used as a means of widening the coverage of a problem. By encouraging a greater degree of participation, particularly in the earlier phases of the process, the designer is increasing the opportunity that difficulties of his proposed solution, unseen by him, will be discovered by others.
Issue networks may be confused with the related concept of Iron triangles, but have several key differences. One of these is that issue networks are generally free-forming groups of people in the public sector who form a coalition together, not through a congressional committee, or a federal agency but are bound together to work on a current issue.
Problem-based learning (PBL) is a teaching method in which students learn about a subject through the experience of solving an open-ended problem found in trigger material. The PBL process does not focus on problem solving with a defined solution, but it allows for the development of other desirable skills and attributes.
In planning and policy, a wicked problem is a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize. It refers to an idea or problem that cannot be fixed, where there is no single solution to the problem; and "wicked" denotes resistance to ...
Civil discourse is the practice of deliberating about matters of public concern in a way that seeks to expand knowledge and promote understanding. The word "civil" relates directly to civic in the sense of being oriented toward public life, [1] [2] and less directly to civility, in the sense of mere politeness.