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Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
Refer to our help article Download or upgrade your web browser for more information. Missing Emails, Folders, Favorites, Toolbar icons, Username on dialog box, and changes in settings not saving If you are missing items or your settings are not saving correctly, try the solutions listed below.
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The Problem Reports and Solutions Control Panel applet was replaced by the Maintenance section of the Action Center on Windows 7 and Server 2008 R2.. A new app, Problem Steps Recorder (PSR.exe), is available on all builds of Windows 7 and enables the collection of the actions performed by a user while encountering a crash so that testers and developers can reproduce the situation for analysis ...
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The Event Viewer uses event IDs to define the uniquely identifiable events that a Windows computer can encounter. For example, when a user's authentication fails, the system may generate Event ID 672. Windows NT 4.0 added support for defining "event sources" (i.e. the application which created the event) and performing backups of logs.
Get the tools you need to help boost internet speed, send email safely and security from any device, find lost computer files and folders and monitor your credit.
Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox. Download all attachments