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2. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

3. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...

4. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

5. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...

6. Browser - AOL Help

   help.aol.com/products/browser

   Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

7. "AOL Desktop Gold has stopped working" error - AOL Help

   help.aol.com/articles/aol-desktop-gold-has...

   Open Desktop Gold if it isn't automatically launched after running the installer. Popular Products. Account; AOL Mail; AOL Desktop Gold; AOL App for iOS;

8. Make AOL Desktop Gold your default browser or email client

   help.aol.com/articles/make-aol-desktop-gold-your...

   Open Desktop Gold. Log in using your username and password. Click on Settings. On the General tab click on the Make Default buttons to make AOL Desktop Gold your default browser and/or email client. A new window opens up. From the Default apps tab go to the Web Browser or to the Email section and select AOL Desktop Gold from the drop-down menu.

9. AOL Shield Pro Browser | Free Download | AOL Products

   www.aol.com/products/browsers/shield-pro

   Just open AOL Shield Pro and click the browser menu button (three horizontal lines) in the top right hand corner of the window. Next, scroll down to Bookmarks and then click Import bookmarks and ...