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Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
T-Mobile US operates two main brands: T-Mobile and Metro by T-Mobile (acquired in a 2013 reverse takeover of MetroPCS that also led to T-Mobile's listing on the NASDAQ). In 2020, T-Mobile expanded through the acquisition of Sprint , which also made T-Mobile the operator of Assurance Wireless , a service subsidized by the federal Lifeline program .
Metro by T-Mobile, formerly known as MetroPCS, and simply known as Metro, is an American prepaid wireless service provider and brand owned by T-Mobile US.It previously operated the fifth largest mobile telecommunications network in the United States using code-division multiple access (CDMA).
[12] [13] [14] The company has no phone number, and thus no customer support via telephone. [14] Customer complaints range from weeks long waits for porting in/out to complete, SIM/eSIM provisioning issues, loss of service for multiple days, failing to honor promotional deals, and charges to credit cards without services provided. [12] [13] [15]
TruConnect uses either Verizon's and/or T-Mobile's network depending on location. TruConnect was founded by Matthew Johnson and Nathan Johnson and provides wireless, residential and small business telecommunication services under the Sage Telecom , Telscape Communications and TruConnect Mobile brands.
Some users were declining to upgrade their phones due to this issue. AT&T had plans to shift T-Mobile users over to a different 3G frequency and that T-Mobile users would need to buy new phones. AT&T claims that this shift would have been spread over several years to allow consumers to replace phones at the time they normally would do so. [27]
AT&T expressed a lack of interest in maintaining the service and discontinued it in May 2014. AT&T made Muve Music inaccessible to any new phone purchased after the merger but allowed legacy handsets bought before the merger to access the service. [18] The service was acquired by Deezer for $100 million and formally shut down on February 7, 2015.
The terms of the settlement include making its low-cost T-Mobile Connect plans available in California for at least 5 years, that T-Mobile customers can keep their T-Mobile plans held in February 2019 for a total of five years, to enact Project 10 Million, part of the New T-Mobile Un-carrier 1.0 move, that will offer a free hotspot device and ...
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related to: metro t-mobile activate new phone at&t- 1044 Mount Vernon Ave, Columbus, OH · Directions · (614) 252-7272
