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The Office Assistant used technology initially from Microsoft Bob, [11] and later Microsoft Agent, offering advice based on Bayesian algorithms. [8] From Microsoft Office 2000 onward, Microsoft Agent (.acs) replaced the Microsoft Bob-descended Actor (.act) format as the technology supporting the feature.
Microsoft Agent replaced the original Microsoft Actor code in Office 2000, although this use did not include Agent's much-touted speech synthesis or recognition capabilities or any of the four Microsoft Agent sample characters. Instead, the Office team created their own characters, including one named "Clippit" (commonly dubbed "Clippy").
A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to streamline task execution.
Clients also avoid the logistical problem of providing extra office space, equipment, or supplies. Clients pay for 100% productive work and can work with virtual assistants, individually, or in multi-VA firms to meet their exact needs. Virtual assistants usually work for other small businesses [3] but can also support busy executives. It is ...
Microsoft Office Live Meeting was a separate piece of software which was installed on a user's PC (Windows Based Meeting Console). The software was made available for free download from the Microsoft website. There was also a Java-based console with antecedent release functionality. This also operated in Mac OS X and Solaris environments.
Microsoft said its customers can use Copilot Studio - an application that requires little knowledge of computer code - to create such agents in public preview from November.
A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.
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