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USAA is a pioneer of the concept of direct marketing; most of its business is conducted over the Internet or telephone using employees instead of agents. Until the 1960s, the bulk of its business was conducted via mail. In the late 1960s, USAA began a transition from mail to phone-based sales and service.
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Starting in 2019, USAA has also faced a number of fines — $3.5 million over customer-related violations, $85 million over compliance and management issues and $140 million over weak protections ...
Health Care Service Corporation United States: 46.7 19 Progressive Corporation United States: 46.4 20 The Allstate Corp United States: 45.8 21 Zurich Ins Group Ltd Switzerland: 44.8 22 HDI Germany: 44.2 23 Liberty Mutual United States: 43.7 24 Dai-ichi Life Japan: 43.4 25 Nippon Life Japan: 43.2
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