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Until the mid-1980s freephone numbers could be accessed only by ringing the operator on 100 and asking to be connected, e.g. Freephone 8963 for BT customer service. From 1985, the 0800 code came into use for freephone services. [19] These numbers usually had 10 digits, but a few exceptions had only 8 digits, e.g. 0800 1111 for ChildLine.
Some surgeries have two telephone numbers: one a premium rate 0844 number with a higher level of service and the other a standard geographic 01 or 02 number with a lower level of service, [227] [228] thereby creating a two-tier system for accessing the NHS services.
Organisations using 084, 087 and 09 non-geographic telephone numbers (except for 0870 numbers from 1 August 2009 to 1 July 2015 [1]) automatically impose a Service Charge on all callers. Calls to 01 and 02 geographic numbers, 03 non-geographic numbers, standard 07 mobile numbers and 080 free-to-caller numbers do not attract such an additional ...
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