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Get in touch about your Partnership Credit Card. Visit your online account manager or use the John Lewis Credit Card app to manage your account. You can also contact us using our secure online chat (sign in required). Sign in. Need more help? call us on 0330 175 9829. Monday to Friday 8am - 8pm, Saturday 9am - 6pm and Sunday 10am - 4pm. Anchor.
You can apply for the Partnership Credit Card using our handy step-by-step guide. Or, if you’d prefer to do your application in a John Lewis store, just ask a Partner at the Customer Service Desk to get started. They can support you through the process.
Manage your Partnership Credit Card account with our mobile app or from your web browser. Find out how to get started, monitor your account, and stay secure.
Contact our customer services team if you need help shopping with us.
You must be 18+ and a permanent UK resident (excl Channel Islands). T&Cs, late fees and other eligibility criteria apply. Find out more. NEVER KNOWINGLY UNDERSOLD. Contact our customer services team if you need help shopping with us.
The John Lewis Credit Card Online Account Manager lets you manage everything to do with your account in one place - from paying your balance to updating your details.
To direct you to the best contact, please choose one of the options below. Delivery & collection. Returns & refunds. Payments & gift cards. Your orders. Guarantees and Troubleshooting. In store & home services. Shop finder. Shopping with us.