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Fix problems reading or receiving AOL Mail If you're having problems viewing and receiving your AOL Mail, it could be caused by a few things. Most of the issues can be fixed with a couple of quick troubleshooting steps.
Learn what to do if you need help troubleshooting the latest version of AOL Desktop Gold.
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
Find out how to troubleshoot common issues with AOL Mail , such as signing in, password reset, spam protection, and more.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Fix problems sending AOL Mail If you're having problems sending messages in AOL Mail, it could be for one of several reasons. Most sending issues can be fixed with a couple of quick troubleshooting steps.
Download or update your web browser Newer browsers provide added benefits, such as increased web surfing security, private browsing, and faster web page uploads. To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser.
Fix problems with third-party mail applications If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.