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The complaint tablet to Ea-nāṣir ( UET V 81) [1] is a clay tablet that was sent to the ancient city-state Ur, written c. 1750 BCE. It is a complaint to a merchant named Ea-nāṣir from a customer named Nanni. Written in Akkadian cuneiform, it may be the oldest known written customer complaint. It is currently kept in the British Museum. [2]
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.
Community language learning. Community language learning ( CLL) is a language-teaching approach [1] focused on group-interest learning. It is based on the counselling-approach in which the teacher acts as a counselor and a paraphraser, while the learner is seen as a client and collaborator.
Complaining. Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. [2] It may serve a range of intrapsychic and interpersonal purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a ...
Grammar–translation method. The grammar–translation method is a method of teaching foreign languages derived from the classical (sometimes called traditional) method of teaching Ancient Greek and Latin. In grammar–translation classes, students learn grammatical rules and then apply those rules by translating sentences between the target ...
Sign in Banjul, capital of The Gambia, giving directions to the ombudsman's office. An ombudsman (/ ˈ ɒ m b ʊ d z m ən / OM-buudz-mən, also US: /-b ə d z-,-b ʌ d z-/-bədz-, -budz-), ombud, ombuds, bud, ombudswoman, ombudsperson, or public advocate [citation needed] is a government employee who investigates and tries to resolve complaints, usually through recommendations (binding ...
Soon after, the study and analysis of learners’ errors took a prominent place in applied linguistics. Brown suggests that the process of second language learning is not very different from learning a first language, and the feedback an L2 learner gets upon making errors benefits them in developing the L2 knowledge. See also
The Common European Framework of Reference for Languages: Learning, Teaching, Assessment, [1] abbreviated in English as CEFR, CEF, or CEFRL, is a guideline used to describe achievements of learners of foreign languages across Europe and, increasingly, in other countries. The CEFR is also intended to make it easier for educational institutions ...