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  2. International English Language Testing System - Wikipedia

    en.wikipedia.org/wiki/International_English...

    International English Language Testing System (IELTS / ˈ aɪ. ɛ l t s /) is an international standardized test of English language proficiency for non-native English language speakers. It is jointly managed by the British Council, IDP and Cambridge English, and was established in 1989. IELTS is one of the major English-language tests in the ...

  3. Writing assessment - Wikipedia

    en.wikipedia.org/wiki/Writing_Assessment

    Writing assessment. Writing assessment refers to an area of study that contains theories and practices that guide the evaluation of a writer's performance or potential through a writing task. Writing assessment can be considered a combination of scholarship from composition studies and measurement theory within educational assessment. [1]

  4. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem ...

  5. Cambridge Assessment English - Wikipedia

    en.wikipedia.org/wiki/Cambridge_Assessment_English

    Cambridge Assessment English or Cambridge English develops and produces Cambridge English Qualifications and the International English Language Testing System ().The organisation contributed to the development of the Common European Framework of Reference for Languages (CEFR), the standard used around the world to benchmark language skills, and its qualifications and tests are aligned with ...

  6. List of writing genres - Wikipedia

    en.wikipedia.org/wiki/List_of_writing_genres

    List of writing genres. Writing genres (more commonly known as literary genres) are categories that distinguish literature (including works of prose, poetry, drama, hybrid forms, etc.) based on some set of stylistic criteria. Sharing literary conventions, they typically consist of similarities in theme/topic, style, tropes, and storytelling ...

  7. Pearson language tests - Wikipedia

    en.wikipedia.org/wiki/Pearson_Language_Tests

    The Pearson Test of English Academic assesses the ability of non-native English speakers to participate in a university-level English language instruction program. It is a computer-based exam that focuses on real-life English used in academic surroundings. The test takers listen to a variety of accents and academic language that they will ...

  8. EDF and Utilita named worst suppliers for customer ... - AOL

    www.aol.com/edf-utilita-named-worst-suppliers...

    EDF and Utilita have been named the worst energy suppliers for customer service in a quarterly ranking by Citizens Advice. The consumer charity said customer service ratings across the industry ...

  9. Consumer protection - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection

    Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or to ...