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  2. Jan Carlzon - Wikipedia

    en.wikipedia.org/wiki/Jan_Carlzon

    "We have 50,000 moments of truth every day." – said at the start of the First Wave seminars to turn SAS around in 1982 and referring to every time an employee of the company came into contact with a customer. [11] "An individual without information can't take responsibility. An individual with information can't help but take responsibility." [12]

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  6. Tatte Bakery & Café - Wikipedia

    en.wikipedia.org/wiki/Tatte_Bakery_&_Café

    Tzurit Or, a former film producer who immigrated from Israel to the United States in 2003, began baking family recipes in her kitchen, first selling them in 2007 at the Copley Square Farmer's Market in Boston, Massachusetts. [3] She baked for 20 hours a day to keep up with the demand. [4]

  7. Nordic and Scandinavian Americans - Wikipedia

    en.wikipedia.org/wiki/Nordic_and_Scandinavian...

    Evjen, John O. Scandinavian Immigrants in New York 1630–1674 (Genealogical Pub. Co., Baltimore, 1972) Flom, George T. A History of Norwegian Immigration to the United States: From the Earliest Beginning Down to the Year 1848 (Iowa City, 1909) Hoobler, Dorothy, and Thomas Hoobler. The Scandinavian American Family Album (Oxford University Press ...

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  9. Cyberattack leaves Stop & Shop shelves empty days before ...

    www.aol.com/cyberattack-leaves-stop-shop-shelves...

    WATERTOWN - Stop & Shop stores across Massachusetts had empty shelves on Monday due to a cyberattack. Stop & Shop shelves empty. People who walked into the store in Watertown ready to stock up ...