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2. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.

3. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

4. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

5. Control Panel (Windows) - Wikipedia

   en.wikipedia.org/wiki/Control_Panel_(Windows)

   Network Connections (control netconnections) (ncpa.cpl) Displays and allows the user to edit or create network connections such as Local Area Networks (LAN) and internet connections. It also offers troubleshooting functions in case the computer has to be reconnected to the network. Phone and Modem Options (telephon.cpl)

6. traceroute - Wikipedia

   en.wikipedia.org/wiki/Traceroute

   On Windows, tracert sends ICMP Echo Request packets, rather than the UDP packets traceroute sends by default. [11] The time-to-live (TTL) value, also known as hop limit, is used in determining the intermediate routers being traversed towards the destination. Traceroute sends packets with TTL values that gradually increase from packet to packet ...

7. netstat - Wikipedia

   en.wikipedia.org/wiki/Netstat

   It is also available on IBM OS/2 and on Microsoft Windows NT-based operating systems including Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10. It is used for finding problems in the network and to determine the amount of traffic on the network as a performance measurement. [1]

8. Get Online with AOL

   getonline.aol.com/dialup

   Download time may take 10-15 minutes over dial-up. Call 1-888-265-5555 to order a CD for faster installation.

9. Settings A-Z - AOL Help

   help.aol.com/settings

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.