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In the early 1970s, companies began to separate out software maintenance with its own team of engineers to free up software development teams from support tasks. [1] In 1972, R. G. Canning published "The Maintenance 'Iceberg '", in which he contended that software maintenance was an extension of software development with an additional input: the existing system. [1]
A systems development life cycle is composed of distinct work phases that are used by systems engineers and systems developers to deliver information systems.Like anything that is manufactured on an assembly line, an SDLC aims to produce high-quality systems that meet or exceed expectations, based on requirements, by delivering systems within scheduled time frames and cost estimates. [3]
This information is intended to help maintenance workers do their jobs more effectively (for example, determining which machines require maintenance and which storerooms contain the spare parts they need) and to help management make informed decisions (for example, calculating the cost of machine breakdown repair versus preventive maintenance ...
Many of these systems utilize Infrastructure as Code to define and maintain configuration. [15] The Promise theory of configuration maintenance was developed by Mark Burgess, [16] [17] [18] with a practical implementation on present day computer systems in the software CFEngine able to perform real time repair as well as preventive maintenance.
Softwares packages and operating systems may require regular updates to correct software bugs and to address security weaknesses. Software updates in computer maintenance [3] are essential for maintaining the functionality and efficiency of systems. These updates often include enhancements that improve the overall performance and stability of ...
Reliability-centered maintenance (RCM) is a concept of maintenance planning to ensure that systems continue to do what their users require in their present operating context. [1] Successful implementation of RCM will lead to increase in cost effectiveness, reliability, machine uptime, and a greater understanding of the level of risk that the ...
In particular, Ethernet operations, administration and maintenance (EOAM) is the protocol for installing, monitoring and troubleshooting Ethernet metropolitan area network (MANs) and Ethernet WANs. The OAM features covered by this protocol are discovery, link monitoring, remote fault detection and remote loopback .
Serviceability engineering may also incorporate some routine system maintenance related features (see: Operations, Administration and Maintenance (OA&M.)) A service tool is defined as a facility or feature, closely tied to a product, that provides capabilities and data so as to service (analyze, monitor, debug, repair, etc.) that product.