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Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments. The system has been designed in-house by the National Informatics Centre team. It has a ...
Banking Ombudsman is a quasi-judicial authority created in 2006, and the authority was created pursuant to a decision made by the Government of India to enable resolution of complaints of customers of banks relating to certain services rendered by the banks. The Banking Ombudsman Scheme was first introduced in India in 1995 and was revised in ...
Since India became independent in 1947, the postal service continues to function on a nationwide basis, providing a variety of services. The structure of the organization has the directorate at its apex; below it are circle offices, regional offices, the superintendent's offices, head post offices, sub-post offices and branch offices.
India Post Payments Bank, abbreviated as IPPB, is a division of India Post that is under the ownership of the Department of Post, a department under the Ministry of Communications of the Government of India. Opened in 2018, as of March 2024, the bank has more than 9 crore customers. [1]
The Post Office Department of the East India Company was first established on 31 March 1774 at Calcutta, [5] followed in 1778 at Madras and in 1792 at Bombay. [6] After 1793, when Cornwallis introduced the Regulation of the Permanent Settlement , the financial responsibility for maintaining the official posts rested with the zamindars .
The Department of Post (DoP) which wholly the India Post operates one of the oldest and most extensive mail services in the world. As of 31 March 2017, the Indian Postal Service has 154,965 post offices, of which 139,067 (89.74%) are in rural areas and 15,898 (10.26%) are in urban areas. It has 25,585 departmental PO s and 129,380 ED BPOs.
India.gov.in links to Union, State, District and local level official websites and is the most comprehensive portal about the government of India with links to 6,700 government websites. [3] The website also has a feature that customizes the content displayed, based on a user’s individual profile and preferences.
The Banking Codes and Standards Board of India (BCSBI) [1] is an independent banking industry watchdog that protects consumers of banking services in India. The board oversee compliance with the "Code of Bank's Commitment to Customers".